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COMPLIMENTARY TECHNOLOGY PACK.

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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YOUR 68 PLATE BMW IS WAITING.

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The first-ever BMW i8 Roadster is here

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BMW Help: Recalls

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Willaston White Star Rockets football sponsorship

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BECOME PART OF OUR FAMILY.

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BMW PRICE MATCH AND 24 HOUR COURTESY CAR GUARANTEE.

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The Big Event

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BMW i8 Roadster

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Black Friday Sales Event

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The All New BMW X3 Launch

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Impress with the new BMW Shadow Edition

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BLUE BELL SPONSORSHIP OF WYCHWOOD PARK GOLF CLUB

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The BMW Electric Experience 19-21 May.

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The BMW i3 extended range

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BMW At The Geneva International Motor Show

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BMW At The Geneva International Motor Show

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BMW i8 Protonic Editions

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BMW i8 Protonic Editions

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The New BMW 5 Series Touring, with M Performance Accessories.

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The New BMW 5 Series Touring, with M Performance Accessories.

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You Can Now Configure & Purchase Online

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The New BMW 4 Series Range, Now Available To Order

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The New BMW 4 Series Range, Now Available To Order.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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Meet the team

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Rob Gower

Head of Business
  • Years in the industry 24
  • Department BMW
  • Hobbies Travelling, Football, Rugby, Boxing, Golf and playing guitar.

Phil Brown

General Sales Manager
  • Years in the industry 35
  • Department New and Used BMW
  • Hobbies Football and Golf

Tim Seville

Sales Manager
  • Years in the industry 5
  • Department BMW Sales
  • Hobbies Socialising and Football

Craig Gomme

Transaction Manager
  • Years in the industry 25
  • Department BMW Sales
  • Hobbies Cycling, Swimming, Holidays and Walking.

Richard Green

New BMW Sales Executive
  • Years in the industry 23
  • Department New BMW Sales
  • Hobbies Eating curry

Dave Chaplin

New BMW Sales Executive
  • Years in the industry 31
  • Department New BMW Sales
  • Hobbies All kind of sport

Ryan Elliott

New BMW Sales Executive
  • Years in the industry 11
  • Department New BMW Sales
  • Hobbies Cycling and poker

Paul Baker

BMW Sales Executive
  • Years in the industry 18
  • Department BMW Sales
  • Hobbies Dog walks, gym, weekend breaks.

James Copestick

BMW Sales Executive
  • Years in the industry 13
  • Department BMW Sales
  • Hobbies Travel, shooting, cars and internet browsing.

Elliot Brookes

Used BMW Sales Executive
  • Years in the industry 2
  • Department Used BMW Sales
  • Hobbies Socialising and eating out

Greg Bailey

Used BMW Sales Executive
  • Years in the industry 15
  • Department Used BMW Sales
  • Hobbies Music and fitness

Faisal Riaz

New and Used BMW Sales Executive
  • Years in the industry 3
  • Department New and Used BMW Sales
  • Hobbies Music, motorsport and spending time with family

Brogan Shipley

New and Used BMW Sales Executive
  • Years in the industry 5
  • Department New and Used BMW Sales
  • Hobbies Socialising

James Brookes

New and Used BMW Sales Executive
  • Years in the industry 7
  • Department New and Used BMW Sales
  • Hobbies Football and eating out

Chris Cotter

New and Used BMW Sales Executive
  • Years in the industry 2
  • Department New & Used BMW Sales
  • Hobbies Rugby, Watches, Cooking and Reading.

Claire Boulton

Telephonist / Showroom Host
  • Years in the industry 23
  • Department Reception
  • Hobbies Cooking, Reading and socialising with friends.

Shweta Varma

Telephonist / Showroom Host
  • Years in the industry 2
  • Department Reception
  • Hobbies Socialising, Holidays, spending time with her dog.

Lauren Chadwick

Telephonist / Showroom Host
  • Years in the industry 2
  • Department Reception
  • Hobbies Gym, Yoga and socialising with friends.

Stacey Thelwall

Telephonist/Showroom Host
  • Years in the industry 3
  • Department Reception
  • Hobbies Spending time with my family and eating cake!

Phil Hill

Service Manager
  • Years in the industry 25
  • Department Service
  • Hobbies Motorsport and spending time with family.

Tony Merenda

Aftersales Executive
  • Years in the industry 27
  • Department Service
  • Hobbies Football and Italian food

Chloe Wagstaff

Aftersales Executive
  • Years in the industry 12
  • Department Service
  • Hobbies Watching West Bromich Albion, Scuba Diving and Indian Food.

Sarah Light

Aftersales Executive
  • Years in the industry 9
  • Department Service
  • Hobbies Swimming, Gym, family days out and socialising.

Scott Turner

Parts Manager
  • Years in the industry 9
  • Department Parts
  • Hobbies Spending time with my family

John Robinson

Parts Advisor
  • Years in the industry 2
  • Department Parts
  • Hobbies Swimming, Mauy Thai and hiking.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Really awful. Rude staff(Tony), was reluctant to give me loan car booked 3 weeks earlier, gave me a staff car that was dirty inside and out. His way of informing me was awful and rude,The only nice person in service who showed courtesy was Craig.

Service

My car was repaired under warranty without delay. Fast and efficient service.

Service

Helpfully and fair

Service

Minor issue regarding arrangements established via the Stoke operation

Service

Although parking spaces were limited when I first arrived, the vehicle was immediately taken into the workshop and this was not a problem. All aspects from reception to receiving a loan car were handled extremely well.

Service

Immediate call backs and quotes before committing to work. Yes

Service

Car was returned with fault. Fault was not fixed.

Service

Job done well.

Service

3.5 weeks in BB's garage was not good by any stretch of the imagination.

Service

Thought above answers this!

Service

Because I am very satisfied

Service

There are improvement s you could make.You could pre vet our details on dvla to save time.When I say I do not want to have the wheels jet washed I still expect them to be cleaned.When you check the hire car when returned you should check my car

Service

Good quality service and friendly staff

Service

The install was completed as expected with a very good finish

Service

Minimum waiting period handing over the car. The courtesy car was ready and was a suitable replacement for my car. I did not have to wait when collecting the car and it was ready at the time I wanted it.

Service

excellent and very professional

Service

First class job with a fair price.

Service

parking available, booked in, all work done, fault found and repaired. Collection was quick.

Service

I made my booking via the internet. On arrival my booking couldn't be found for 10 to 15 mins and then took quite a while to book in as not all the info from the internet booking was present.

Service

So close to perfect but I say time and again...just hoover the boot ...please

Service

Been going there for 22 years, I think that answers the question!

Service

When I arrived was seen straight away waited for the car and it was ready when they said it would be

Service

All aspects were completely satisfactory.

Service

Excellent service from start to finish

Service

I asked that the rear wheel arch liner be replaced as it didn't fit at all well, letting water and mud into the wheel arch.On collection it wasn't done, and I had to go to the car and put my hand in the gap before it was agreed that it wasn't correct

Service

I was in a hurry and they MOT'd my car quickly and for a excellent price. A free valet clean was offered but I chose to decline due to time.

Service

Tony has always provided excellent service and support - I have bought three BMXs from Blue Bell and always had the cars serviced and replied at Blue Bell - whenever I have allocated Tony in Servicing I know that I am in excellent hands.

Service

Kept informed of progress.

Service

I was booked for a 'waiting' appointment to have a new front floor mat and my winter tyres fitted. In total, I waited nearly 4 hours as there was some difficulty accessing storage which only became apparent after I had been waiting for over 2 hours

Service

Already advised.

Service

The response by the Service Manager improved after I made it clear I was unhappy with the way the issue was being dealt with.

Service

It was just a very enjoyable experience, lovely cup of coffee for myself and a Coke for my wife, a relax on the comfortable couch, watched a little bit of television and then a stroll round the showroom looking at new models

Service

I have had no problems with the mechanical work carried out therefore assume it has been carried out correctly. The meet and greet process both before and after service has improved significantly over the past year and cannot be faulted.

Service

Straight forward not pushy

Service

Carried out at short notice

Service

As said after initial error no complaints

Service

A good job done all round

Service

costs are very high

Service

Because they done a very good job

Service

Blue Bell Crewe, did what they said they would do, efficiently and courteously.

Service

Responsive , problem quickly diagnosed and rectified.

Service

Work completed on time while waiting kept informed of status throughout waiting period

Service

Friendly efficient service.

Service

Always very good

Service

As always Blue Bell have looked after me.

Service

Tony and Sarah always do best for us

Service

Happy with everything but did find the fault had not been resolved so a wasted day.

Service

Very thorough and professional

Service

Having been told, when booking the service, that the car required a major service, it turned out that only the front brake pads needed changing.

Service

As always a good and efficient service.

Service

Friendly knowledgeable staff making for relaxed experience

Service

Easy no hassle service - no messing about - they did exactly what they promised and worked around my needs

Sales

My overall experience was excellent. Richard Green spent time understanding my needs and i felt no pressure to make a decision. I would highly recommend Richard and the dealership.

Sales

Faisal, our sales representative, put the deal together and basically made things happen, all staff at bluebell were very attentive, never spent 55k so easily !!. The challenge I gave was "make it worth my while" obviously the team at bluebell did !

Sales

as mentioned above. excellent, helpful and courteous customer service. loan car provided until my car delivered which was a massive help to me.

Sales

Car available to test drive. Unhurried drive. Good coffee. Good deal - staightforward. Car ready at the appointed time and comprehensive hand over which was highly professional.

Sales

As previously. On collection date car had no audio, sat nav wasnt activated.

Sales

Great service from James and Phil. Explained the process well and helped with some slight documentation issues

Sales

Excellent service so far

Sales

Centre was not to blame for the late delivery ,which has spoilt the the new ownership experience, however James Copestick was excellent

Sales

Faizel went over his working hours to fit around my working day. I had liked at a number of other make and models but he listened to what I wanted and stuck to it not persuading me to have something I didn’t want. Other BMW dealers did the opposite.

Sales

Can't complain abut anything and they go out of their way to help.

Sales

Very good, looked after well by James at the Crewe branch

Sales

I've dealt with Richard Green at Blue Bell Crewe for years. He is a pleasure to do business with and quite simply enhances the entire purchasing process

Sales

Brogan gave us a great deal and Was a pleasure to do business with. She kept us up to date with progress and arrangements for collection.

Sales

Ryan Elliott could not have been more helpful. He was fantastic.

Sales

Well looked after, convenient, well informed during process.

Sales

All the staff at Blue Bell are helpful and treat their customers well.

Sales

Everything was delivered on time and paperwork a doddle.

Sales

Sales manager answered all questions no matter how small, when car came demonstrated features. When we came to collect it had a cute teddy sitting in the car for my 9 month old, very thoughtful.

Sales

Every member of staff were friendly and we felt cared for

Sales

Staff couldn’t be more helpful. Trying best to identify customer requirements and then identifying appropriate cars etc