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WE ARE HIRING AT BLUE BELL.

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COMPLIMENTARY TECHNOLOGY PACK.

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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YOUR 68 PLATE BMW IS WAITING.

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The first-ever BMW i8 Roadster is here

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BMW Help: Recalls

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Willaston White Star Rockets football sponsorship

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BECOME PART OF OUR FAMILY.

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BMW PRICE MATCH AND 24 HOUR COURTESY CAR GUARANTEE.

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The Big Event

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BMW i8 Roadster

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Black Friday Sales Event

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The All New BMW X3 Launch

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Impress with the new BMW Shadow Edition

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BLUE BELL SPONSORSHIP OF WYCHWOOD PARK GOLF CLUB

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The BMW Electric Experience 19-21 May.

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The BMW i3 extended range

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BMW At The Geneva International Motor Show

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BMW At The Geneva International Motor Show

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BMW i8 Protonic Editions

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BMW i8 Protonic Editions

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The New BMW 5 Series Touring, with M Performance Accessories.

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The New BMW 5 Series Touring, with M Performance Accessories.

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Sales Executive Vacancy

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You Can Now Configure & Purchase Online

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The New BMW 4 Series Range, Now Available To Order

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The New BMW 4 Series Range, Now Available To Order.

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The Blue Bell Family Stand

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Blue Bell BMW boosts Alzheimer’s charity cycle ride

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Complaints Procedure

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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Meet the team

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Rob Gower

Head of Business
  • Years in the industry 24
  • Department BMW
  • Hobbies Travelling, Football, Rugby, Boxing, Golf and playing guitar.

Phil Brown

General Sales Manager
  • Years in the industry 35
  • Department New and Used BMW
  • Hobbies Football and Golf

Tim Seville

Sales Manager
  • Years in the industry 5
  • Department BMW Sales
  • Hobbies Socialising and Football

Craig Gomme

Transaction Manager
  • Years in the industry 25
  • Department BMW Sales
  • Hobbies Cycling, Swimming, Holidays and Walking.

Richard Green

New BMW Sales Executive
  • Years in the industry 23
  • Department New BMW Sales
  • Hobbies Eating curry

Dave Chaplin

New BMW Sales Executive
  • Years in the industry 31
  • Department New BMW Sales
  • Hobbies All kind of sport

Ryan Elliott

New BMW Sales Executive
  • Years in the industry 11
  • Department New BMW Sales
  • Hobbies Cycling and poker

Paul Baker

BMW Sales Executive
  • Years in the industry 18
  • Department BMW Sales
  • Hobbies Dog walks, gym, weekend breaks.

James Copestick

BMW Sales Executive
  • Years in the industry 13
  • Department BMW Sales
  • Hobbies Travel, shooting, cars and internet browsing.

Elliot Brookes

Used BMW Sales Executive
  • Years in the industry 2
  • Department Used BMW Sales
  • Hobbies Socialising and eating out

Greg Bailey

Used BMW Sales Executive
  • Years in the industry 15
  • Department Used BMW Sales
  • Hobbies Music and fitness

Faisal Riaz

New and Used BMW Sales Executive
  • Years in the industry 3
  • Department New and Used BMW Sales
  • Hobbies Music, motorsport and spending time with family

Brogan Shipley

New and Used BMW Sales Executive
  • Years in the industry 5
  • Department New and Used BMW Sales
  • Hobbies Socialising

James Brookes

New and Used BMW Sales Executive
  • Years in the industry 7
  • Department New and Used BMW Sales
  • Hobbies Football and eating out

Chris Cotter

New and Used BMW Sales Executive
  • Years in the industry 2
  • Department New & Used BMW Sales
  • Hobbies Rugby, Watches, Cooking and Reading.

Claire Boulton

Telephonist / Showroom Host
  • Years in the industry 23
  • Department Reception
  • Hobbies Cooking, Reading and socialising with friends.

Shweta Varma

Telephonist / Showroom Host
  • Years in the industry 2
  • Department Reception
  • Hobbies Socialising, Holidays, spending time with her dog.

Stacey Thelwall

Telephonist/Showroom Host
  • Years in the industry 3
  • Department Reception
  • Hobbies Spending time with my family and eating cake!

Phil Hill

Aftersales Manager
  • Years in the industry 25
  • Department Service
  • Hobbies Motorsport and spending time with family.

Tony Merenda

Aftersales Executive
  • Years in the industry 27
  • Department Service
  • Hobbies Football and Italian food

Chloe Wagstaff

Aftersales Executive
  • Years in the industry 12
  • Department Service
  • Hobbies Watching West Bromich Albion, Scuba Diving and Indian Food.

Sarah Light

Aftersales Executive
  • Years in the industry 9
  • Department Service
  • Hobbies Swimming, Gym, family days out and socialising.

Scott Turner

Parts Manager
  • Years in the industry 9
  • Department Parts
  • Hobbies Spending time with my family

John Robinson

Parts Advisor
  • Years in the industry 2
  • Department Parts
  • Hobbies Swimming, Mauy Thai and hiking.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Longish wait for the service desk on collection

Service

Had to go back the following day to have valve replaced

Service

The staff are very helpful and I appreciate d the courtesy car

Service

Poor communication. Also disappointed with a £30k + bmw that sounds like a series one Land Rover.

Service

Thought the whole experience was poor - BMW I associate with a premium brand and really didn't feel that it was. We own a Mercedes and when it goes in for work it comes back pristine, fully valeted and its dropped of at house without argument.

Service

When I pointed out the suspension was repaired only 2 months ago I was told this was a new problem with the ball joints. I demanded to see the video and in fact, these were worn/ loose at the front! This was documented on the health check too.

Service

Not the standard I have come to expect from my regular Grange over Sands BMW dealer

Service

I arranged that the vehicle would be ready for 5pm, I rang reception at 4pm and was told it would still be ready at that time. When I arrived I was left waiting until after 6pm with no explanation. Service advisor was the only saving grace.

Service

The service team at Blue Bell had my car in the workshop on 3 separate occasions to try to rectify the fault, they kept me up to date with progress and the work that had been done so far to try and eliminate the issue. They did all they could.

Service

Told work being undertaken was a big job and needed car for a while...using connected app I saw my car didnt move from parking bay from 8:30-3:15 and was in the wash bay by 4:15...so not such a big a job after all

Service

I made a Fast Lane booking and arrived at 8.00 a.m. but didn't leave until after 10.30!

Service

Good communication, very efficient reception ladies :)

Service

Felt I waited too long when picking up the vehicle. Damage on returned loan car, though prior to my loan, had to be checked out with other staff as not documented, plus my car not parked at front

Service

Didn't do much to cut the costs and give some refund.

Service

I was very disappointed to see that on the service history I was given an Amber OK and on each element of the service is clearly stated 1,900 miles over due!! This apparently cannot be removed and in my opinion de-values the future value.

Service

Some one needs to call me to discuss this.

Service

i found the whole experience massively unsatisfactory, stressful and a waste of my time with staff who seemed ineffecient and who did not communicate with me nor did they seem to with other branches

Service

Explained work undertaken on my car in detail.

Service

Had problem with buckled wheel ordered new wheel made another trip for refit wrong size ordered had a totally wasted journey plus trying to charge exorbitant rate which really meant changing the tyre over now have to go again for refit

Service

Meeting all my requirements and very helpful

Service

Good set

Service

Quote and hour and a half to complete the service and they were right on time.

Service

I suspect they might have done more but within the framework they work to, they did what they could. The work was completed well once the part arrived.

Service

Information regarding my car service not properly communicated

Service

Completely dissatisfied as I was made to wait for so long and at first I was showed the scratch I know about at the end the man said I brought my car like that after he went to my car several times but no answer was given to me after after I asked ag

Service

Arrived to collect my car...2 people in service with eight waiting and 10 sales guys with no-one waiting...balance is completely wrong...feel sorry for the guys in service...waited 20 minutes

Service

It should not be expected to be placed in awkward situations due to poor attention to detail.

Service

Did what they said they would do and more.

Service

See above answer, have called since and told I would receive a call back....still no call back.

Service

Car was picked up from home! They rang to say it had arrived and on site ! I thought that was very good!

Service

Proactive and efficient although screenwash topped up with water only and froze as soon as used. Had to stop immediately as this was on a country road in the dark.

Service

Failed to fix the fault

Service

Blue Bell always do a thorough job and picking up and returning the car to me was very convenient.

Service

Liars

Service

Had to wait nearly 25 mins when dropping off due to some

Service

Everything was fine, except time over an a little, and car clean was rushed and not done properly.

Service

I felt the customer service I have had in the past from Dundee was better and more personal

Service

Waiting time for a courtesy car Dropped off the car at 9am for a 10am booking phoned continuously through the day for progress promised a call back which didn't materialise and finally got to pick up at 6pm

Service

Car collected and driven back to my home, on time and professionally, and very convenient.I did ask if somebody could contact me regarding the low mpg and talk me through my driving style etc in case I could improve the situation, but nobody did.

Service

Work was done quickly at quoted price and the car was washed and cleaned inside.

Service

Really awful. Rude staff(Tony), was reluctant to give me loan car booked 3 weeks earlier, gave me a staff car that was dirty inside and out. His way of informing me was awful and rude,The only nice person in service who showed courtesy was Craig.

Service

My car was repaired under warranty without delay. Fast and efficient service.

Service

Helpfully and fair

Service

Minor issue regarding arrangements established via the Stoke operation

Service

Although parking spaces were limited when I first arrived, the vehicle was immediately taken into the workshop and this was not a problem. All aspects from reception to receiving a loan car were handled extremely well.

Service

Immediate call backs and quotes before committing to work. Yes

Service

Thought above answers this!

Service

Because I am very satisfied

Service

3.5 weeks in BB's garage was not good by any stretch of the imagination.

Service

Job done well.

Service

Car was returned with fault. Fault was not fixed.

Service

There are improvement s you could make.You could pre vet our details on dvla to save time.When I say I do not want to have the wheels jet washed I still expect them to be cleaned.When you check the hire car when returned you should check my car

Service

Good quality service and friendly staff

Service

Good communication and sales person give good clear and personal instructions on how to drivevehicle

Sales

Richard Green the sales adviser was very helpful and worked with me to secure the right car

Sales

Pleasant, sales negotiator - patient, polite and not pushy. I had plenty of time to evaluate my options beforehand

Sales

We have dealt with Blue bell for several years and Richard in particular has always been extremely helpful

Sales

Easy no hassle service - no messing about - they did exactly what they promised and worked around my needs

Sales

My overall experience was excellent. Richard Green spent time understanding my needs and i felt no pressure to make a decision. I would highly recommend Richard and the dealership.

Sales

Faisal, our sales representative, put the deal together and basically made things happen, all staff at bluebell were very attentive, never spent 55k so easily !!. The challenge I gave was "make it worth my while" obviously the team at bluebell did !

Sales

as mentioned above. excellent, helpful and courteous customer service. loan car provided until my car delivered which was a massive help to me.

Sales

Car available to test drive. Unhurried drive. Good coffee. Good deal - staightforward. Car ready at the appointed time and comprehensive hand over which was highly professional.

Sales

As previously. On collection date car had no audio, sat nav wasnt activated.

Sales

Great service from James and Phil. Explained the process well and helped with some slight documentation issues