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WHAT A DIFFERENCE A DAY MAKES.

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THE NEW BMW X5

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INTRODUCING… THE 8

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THE BMW M5. BALANCE TAKES MANY FORMS.

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THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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YOUR 68 PLATE BMW IS WAITING.

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The first-ever BMW i8 Roadster is here

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BMW Help: Recalls

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Willaston White Star Rockets football sponsorship

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BECOME PART OF OUR FAMILY.

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BMW PRICE MATCH AND 24 HOUR COURTESY CAR GUARANTEE.

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The Big Event

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BMW i8 Roadster

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Black Friday Sales Event

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The All New BMW X3 Launch

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Impress with the new BMW Shadow Edition

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BLUE BELL SPONSORSHIP OF WYCHWOOD PARK GOLF CLUB

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The BMW Electric Experience 19-21 May.

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The BMW i3 extended range

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BMW At The Geneva International Motor Show

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BMW At The Geneva International Motor Show

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BMW i8 Protonic Editions

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BMW i8 Protonic Editions

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The New BMW 5 Series Touring, with M Performance Accessories.

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The New BMW 5 Series Touring, with M Performance Accessories.

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Sales Executive Vacancy

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You Can Now Configure & Purchase Online

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The New BMW 4 Series Range, Now Available To Order

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The New BMW 4 Series Range, Now Available To Order.

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The Blue Bell Family Stand

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Blue Bell BMW boosts Alzheimer’s charity cycle ride

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Complaints Procedure

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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Meet the team

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Rob Gower

Head of Business
  • Years in the industry 24
  • Department BMW
  • Hobbies Travelling, Football, Rugby, Boxing, Golf and playing guitar.

Phil Brown

General Sales Manager
  • Years in the industry 35
  • Department New and Used BMW
  • Hobbies Football and Golf

Tim Seville

Sales Manager
  • Years in the industry 5
  • Department BMW Sales
  • Hobbies Socialising and Football

Craig Gomme

Transaction Manager
  • Years in the industry 25
  • Department BMW Sales
  • Hobbies Cycling, Swimming, Holidays and Walking.

Richard Green

New BMW Sales Executive
  • Years in the industry 23
  • Department New BMW Sales
  • Hobbies Eating curry

Dave Chaplin

New BMW Sales Executive
  • Years in the industry 31
  • Department New BMW Sales
  • Hobbies All kind of sport

Ryan Elliott

New BMW Sales Executive
  • Years in the industry 11
  • Department New BMW Sales
  • Hobbies Cycling and poker

Paul Baker

BMW Sales Executive
  • Years in the industry 18
  • Department BMW Sales
  • Hobbies Dog walks, gym, weekend breaks.

James Copestick

BMW Sales Executive
  • Years in the industry 13
  • Department BMW Sales
  • Hobbies Travel, shooting, cars and internet browsing.

Elliot Brookes

Used BMW Sales Executive
  • Years in the industry 2
  • Department Used BMW Sales
  • Hobbies Socialising and eating out

Greg Bailey

Used BMW Sales Executive
  • Years in the industry 15
  • Department Used BMW Sales
  • Hobbies Music and fitness

Faisal Riaz

New and Used BMW Sales Executive
  • Years in the industry 3
  • Department New and Used BMW Sales
  • Hobbies Music, motorsport and spending time with family

Brogan Shipley

New and Used BMW Sales Executive
  • Years in the industry 5
  • Department New and Used BMW Sales
  • Hobbies Socialising

James Brookes

New and Used BMW Sales Executive
  • Years in the industry 7
  • Department New and Used BMW Sales
  • Hobbies Football and eating out

Chris Cotter

New and Used BMW Sales Executive
  • Years in the industry 2
  • Department New & Used BMW Sales
  • Hobbies Rugby, Watches, Cooking and Reading.

Claire Boulton

Telephonist / Showroom Host
  • Years in the industry 23
  • Department Reception
  • Hobbies Cooking, Reading and socialising with friends.

Shweta Varma

Telephonist / Showroom Host
  • Years in the industry 2
  • Department Reception
  • Hobbies Socialising, Holidays, spending time with her dog.

Lauren Chadwick

Telephonist / Showroom Host
  • Years in the industry 2
  • Department Reception
  • Hobbies Gym, Yoga and socialising with friends.

Stacey Thelwall

Telephonist/Showroom Host
  • Years in the industry 3
  • Department Reception
  • Hobbies Spending time with my family and eating cake!

Phil Hill

Service Manager
  • Years in the industry 25
  • Department Service
  • Hobbies Motorsport and spending time with family.

Tony Merenda

Aftersales Executive
  • Years in the industry 27
  • Department Service
  • Hobbies Football and Italian food

Chloe Wagstaff

Aftersales Executive
  • Years in the industry 12
  • Department Service
  • Hobbies Watching West Bromich Albion, Scuba Diving and Indian Food.

Sarah Light

Aftersales Executive
  • Years in the industry 9
  • Department Service
  • Hobbies Swimming, Gym, family days out and socialising.

Scott Turner

Parts Manager
  • Years in the industry 9
  • Department Parts
  • Hobbies Spending time with my family

John Robinson

Parts Advisor
  • Years in the industry 2
  • Department Parts
  • Hobbies Swimming, Mauy Thai and hiking.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service was OK but problem not fixed and I have to take the car back again

Service

Blue Bell Crewe, did what they said they would do, efficiently and courteously.

Service

Kept in tounch at all times

Service

Tony Merenda made everything easy, and made me feel like a valued customer.

Service

Work completed on time while waiting kept informed of status throughout waiting period

Service

Not 'very satisfied' because the car did not receive the usual complementary wash. No explanation given.

Service

Friendly efficient service.

Service

Made time to deal with emergency and never let me down.

Service

Always very good

Service

The MOT work was carried out as required, and the car was nicely valeted.

Service

Tony and Sarah always do best for us

Service

As always Blue Bell have looked after me.

Service

Promise to call back only happened intermittently

Service

Happy with everything but did find the fault had not been resolved so a wasted day.

Service

Having been told, when booking the service, that the car required a major service, it turned out that only the front brake pads needed changing.

Service

Very thorough and professional

Service

As always a good and efficient service.

Service

Friendly knowledgeable staff making for relaxed experience

Service

Job was completed in the time frame.

Service

Problem fixed first time

Service

Overall, I have been satisfied with the service experience

Service

Work completed as arranged and a re-programme done at the same time.

Service

Again, excellent service. Car dropped off for a service, ready two hours later and sparkling clean.

Service

The Service Team were extremely helpful, I was unable to leave the car as my husband had an unexpected appointment, the team were very helpful and managed to ask the engineers to prioritise my car first so I didn't have to wait long in the showroom.

Service

The service team are friendly and helpful

Service

Excellent speedy service

Service

Did not ring back when said they would...lack of info after service...failed to charge for mot..then 'chased'me for money to be paid. No apology for their mistake.

Service

My MOT and Service were slotted in within a few days of each other and because of two issues my vehicle had to stay overnight( spark plug issue) and called back two days later(gearbox oil missed).

Service

Tony's always very helpful keeps me up to speed on the phone

Service

Everything was completed efficiently by the team.

Service

No problems!

Service

I took the car in as arranged at 9am . I received a call at 3pm to say the car was on target for completion at 5pm. I arrived at 4.55pm, but due to backlogs did not get my car back until 5.50 pm Only 2 out of 4 items had been completed, which is ba

Service

Excellent service delivered locally.

Service

the staff are great and kept me informed about the car all the time , and could not be more helpful , i has not told a load of lies as with the previous BMW center ,

Service

The only problem is getting to talk to service department

Service

Well really it follows on from my last comments. Blue Bell are BMW to me but they are also considerate to the individual's needs and, your a big brand BMW but the people at Blue Bell make you feel important and that is a gift.

Service

Good customer service received and the car was valetted well. Just the cost let it down.

Service

Sarah and Tony were very professional in their dealings and easy to deal with.Thank you Sarah and Tony

Service

Faultless service

Service

Work was done to time and I was kept updated on work carried out.

Service

Courteous, efficient and issue resolved within 1 working day - fantastic turnaround from Tony and team

Service

Equally good service

Service

Just very slow - whole process from when I arrived to book my car in to leave with a hire car took about 30 mins - just far too long.Similarly to collect my car took pushing 30 mins as various forms were filled out etc.

Service

Tony and service staff excellent. As not advised when booking for 7 30 with central booking staff that open hours changed site not open on arrival. Asked a staff member if they could open barriers to avoid waiting on yellow lines but unhelpful

Service

Customer service is something that is often missed but at BMW it was perfect.

Service

The sales experience was excellent.With regard to service packs, probably less about Blue Bell and more about BMW, I find them falling short compared with other manufacturers, surely when providing a 'service pack' for a quality car it should be FOC

Service

Service ok

Service

Efficient service, friendly and courteous staff and appreciated being notified when work completed

Service

from start to finish a very professional service

Service

very pleasing reception and listened to my problem then acted on it to achieve a 100% result.

Service

My inaqequate service experience was not a result of the front desk team. They have always been helpful and polite (the same as your sales team, to be fair). There is not enough space to explain, refer to my call to Sarah on Tuesday 2nd October.

Service

The service was fantastic. I went into most dealerships in a search for a new car and Paul was by far the best salesman, not pushy, very informative and made the whole experience feel seamless.

Service

All the staff were helpful

Service

The service this time was much better and I felt that they actually do what they say they do ( unlike many other places ), know their cars well and everything was on time. Hopefully this will continue.

Service

Sarah and the team took great care of me while I waited for my car...very professionally done and they even washed my car

Service

Good service, it was in a longer than expected which was a slight disappointment but the courtesy car was extended to keep me on the road

Service

Sarah is consistently great at staying in communication and doing what she she says she will.

Service

Completely satisfied because that is what I felt and there were no issues

Service

The process was quick and easy to book and the booking in and collection process was also very quick and very efficient. The sales team leader also suggested a service pack which helped with the costs of this and future servicing

Service

As above, I would not expect less from a premium car dealer.

Service

Always been happy with the service and staff

Service

Tony, as ever, was really helpful

Service

Did the job no messing just got on with the service.

Service

Resolved the annoying rattle which I'm very grateful for but the car really shouldn't have had the rattle in the first place.

Service

As Above, it was only a tyre check .

Service

To easy to just pass things off

Service

Competed on time, very attentive while I waited.

Service

Dissapointed that the alloys which have been replaced due to corrosion have been marked by the tyre rubber/sealant, dust cap is missing on ns front and car is pulling left.2.4 feedback rating for this comment but form won't submit without it being5

Service

The young man that served me was extremely helpful.

Service

I have taken my cars to Blue Bell Crewe since 2002 a x have always had great service.

Service

Open from 7 am, if this is needed. Keep in touch by phone. Very pleasant service manager, Tony, who comes across as reliable, efficient and honest.

Service

We had a long wait when picking the car up. We received a phone call at 1500 saying that the car was ready. We went to Bluebell at 1545 to find that the car was not ready, as it hadn't been washed. We had to wait until 1630 to get the car.

Service

I had a 5 year service and had to pay for brake fluid change. This is done every two years so should have been do in years 2 & 4, not 5.

Service

As for 1. above

Service

Service fine but told car would be ready at 5pm but it was about 5 30pm. Not a major issue - would have been a 5*.

Service

The service I received was first class

Service

Quote for service on booking £150 more than quote on dropping off carSafety check accounted for difference!Refused to switch service light off unless done.Brake light service light left onNot sure did free warranty check

Service

Service was not carried out properly resulting in an oil leak. Oil was not topped up as part of remedial works to fix the leak.Follow up work after a fault was not carried out as requested meaning that the fault was not fixed

Service

They were just very nice a lot better than Stoke BMW

Service

i reported the problems when the booking was made however i still had to come back to have the reported items fitted. it is very inconvenient for me to come to crewe and in future will consider a manchester based dealer.also was scratched

Service

Have known Tony on service for many years. Good guy who is always very clear and professional in his actions and role

Service

Overall great but had to wait over 45 minutes for the courtesy car so had to come back the following morning to drop off due to work hours.

Service

Car repaired and valeted

Service

Always a pleasant welcoming smile from the team, always a nice cup of coffee, always a full wash and clean. Excellent responses for any query, convenient opening times for the service centre.

Service

Excellent service

Service

We had a small problem with are car and it was booked in and sorted out within a sort period. Very happy .

Service

The staff at the bluebell Crewe branch are professional and always happy to help.

Service

No fuss, easy experience and very helpful

Service

Car developed fault 2 d before due for planned service. Service dept informed at 9.15 the next day. Information did not reach anyone despite being repeated during F/U call 17.00 and at book-in 08.15 - ie poor/non-existent communication

Service

Staff couldn’t be more helpful. Trying best to identify customer requirements and then identifying appropriate cars etc

Sales

Very professional and friendly Sales Consultant who kept me informed of the progress of my new car from order to delivery

Sales

personal attention from all staff.

Sales

Ryan Elliott was superb as always in looking after me.

Sales

Car delivered on time and met expectations. Some vehicle functional complexity difficult to interpret.

Sales

Well informed, good deal

Sales

Efficient service

Sales

Nothing to fault

Sales

Salesman, Dave Chaplin great person. he is the foremost reason for using Bluebell at Crewe for my last 3 cars there.

Sales

Very impressed with Blue Bell BMW. Chris Cotter, the salesman has been superb. He has been helpful, knowledgeable, and personable. He has made the whole process of purchasing the 1 Series enjoyable. He has responded very quickly to emails etc.

Sales

ExcellentSales Exec was very professional, gave consideration to options in order to give best chance of finding a deal that was acceptable to both parties. Collection was well organised, smooth process.

Sales

It didn’t take long at all and everything was sorted out smoothly.

Sales

Seemed to get a fair deal, everyone I met was very helpful.

Sales

I cannot thank Elliott enough. The sale was painless and the finance side was also smooth. Elliott has been on hand through numerous calls and emails, he puts the customer first. The team their made the sale a pleasure.

Sales

This is the first time that I have not ordered a bespoke car from BMW. However, the car was in the showroom. It matched what I was looking for and was delivered to me within a week of the order. A significant improvement on my last BMW experience!!!

Sales

Richard Green at Blue Bell continues to be an absolute pleasure to deal with.

Sales

Best dealership

Sales

Straight forward transaction.

Sales

Treated well and kept informed at all stages of the process

Sales

Dealer easy to deal with and both sales person and BMW messaging kept us up to date with delivery updates.

Sales

exceptional service and will buy from crew again

Sales

Everything was as expected and on time. Vehicle was clean and prepared, including the accessories I had ordered.

Sales

Easy and friendly.