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Introducing the new BMW 128ti.

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Pre-order the new BMW iX3 Premier Edition

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BMW Owner's Guide: Maintaining Your BMW.

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The all-new BMW 3 Series Touring

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THE ALL-NEW BMW 1 SERIES.

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WE ARE HIRING AT BLUE BELL.

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COMPLIMENTARY TECHNOLOGY PACK.

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YOUR 68 PLATE BMW IS WAITING.

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The first-ever BMW i8 Roadster is here

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BMW Help: Recalls

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Willaston White Star Rockets football sponsorship

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BECOME PART OF OUR FAMILY.

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BMW PRICE MATCH AND 24 HOUR COURTESY CAR GUARANTEE.

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The Big Event

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Black Friday Sales Event

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The All New BMW X3 Launch

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BLUE BELL SPONSORSHIP OF WYCHWOOD PARK GOLF CLUB

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The BMW Electric Experience 19-21 May.

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The BMW i3 extended range

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BMW At The Geneva International Motor Show

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BMW At The Geneva International Motor Show

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BMW i8 Protonic Editions

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BMW i8 Protonic Editions

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The New BMW 5 Series Touring, with M Performance Accessories.

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The New BMW 5 Series Touring, with M Performance Accessories.

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You Can Now Configure & Purchase Online

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The New BMW 4 Series Range, Now Available To Order

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The New BMW 4 Series Range, Now Available To Order.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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BMW M.

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COVID-19 Statement

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THE BMW 5 SERIES

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Pre-order the new BMW iX

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An important message for our customers

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Explore the dealership

Meet the team

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Rob Gower

Head of Business
  • Years in the industry 24
  • Department BMW
  • Hobbies Travelling, Football, Rugby, Boxing, Golf and playing guitar.

Tim Seville

Sales Manager
  • Years in the industry 5
  • Department BMW Sales
  • Hobbies Socialising and Football

Richard Green

New BMW Sales Executive
  • Years in the industry 23
  • Department New BMW Sales
  • Hobbies Eating curry

Dave Chaplin

New BMW Sales Executive
  • Years in the industry 31
  • Department New BMW Sales
  • Hobbies All kind of sport

Ryan Elliott

New BMW Sales Executive
  • Years in the industry 11
  • Department New BMW Sales
  • Hobbies Cycling and poker

James Copestick

BMW Sales Executive
  • Years in the industry 13
  • Department BMW Sales
  • Hobbies Travel, shooting, cars and internet browsing.

Greg Bailey

Used BMW Sales Executive
  • Years in the industry 15
  • Department Used BMW Sales
  • Hobbies Music and fitness

Brogan Shipley

New and Used BMW Sales Executive
  • Years in the industry 5
  • Department New and Used BMW Sales
  • Hobbies Socialising

Phil Hill

Aftersales Manager
  • Years in the industry 25
  • Department Service
  • Hobbies Motorsport and spending time with family.

Tony Merenda

Aftersales Executive
  • Years in the industry 27
  • Department Service
  • Hobbies Football and Italian food

Scott Turner

Parts Manager
  • Years in the industry 9
  • Department Parts
  • Hobbies Spending time with my family

John Robinson

Parts Advisor
  • Years in the industry 2
  • Department Parts
  • Hobbies Swimming, Mauy Thai and hiking.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Quickly dealt with the problem

Service

Courteous and helpful

Service

Fixed appointment started on time and ready when advised it would be

Service

All went to plan, did what they said in the timescale they said and cost what they quoted

Service

All worked well

Service

Friendly efficient service

Service

I found the dealership very helpful and professional. It also appeared to be a safe covid 19 experience.

Service

Superb attention to detail and quality workmanship to back it up.

Service

The coordination was really good. Mechanics got some prep work done on the car so we could pick it up early enough to get our kids from school. The front desk service dept. Coordinated brilliantly and communication to us was perfect.

Service

Easy going and very knowledgeable service team

Service

Tony Merenda went the extra mile to ensure that the problem with my M$ was rectified quickly and to my satisfaction.

Service

Very satisfied. Everything attended to correctly and on time.

Service

Top class service from start to finish.

Service

Very impressed with work carried out and updates provided throughout the process , via the Video Health Check emailed to me

Service

Nice staff. Job done.

Service

Very prompt, friendly and good service. Great communication and plenty of updates from Adam. All the issues I raised were covered and questions answered.

Service

Work completed earlier than specified time. Missing service plan details were sorted out. Pleasant staff. I like the video.

Service

Experience was fine

Service

Having taken into consideration the COVID-19 restrictions and the safety procedures they had in place i was very satisfied

Service

Service carried out at the allotted time. Helpful video by email

Service

The car was dropped off safely, proper precautions were in place and the communication before, during and after the service (including a very useful video report) were excellent.

Service

It just went so smoothly and I was updated all the time

Service

Given the restrictions imposed by the Covid-19 pandemic, the service was as good as it could have been.

Service

The only thing that stopped me it being completely satisfied was the car wasn't cleaned

Service

I gave this answer, as I have never had reason to complain & they always help me out.

Service

My repair was completed on time and to a high standard. A remaining warranty item has been scheduled for a future date.

Service

Easy to book and service executed well

Service

Tony in servicing is really helpful and knowledgeable, great asset to the business

Service

As ever the service personnel are efficient and keep you advised how work is progressing.

Service

No surprises and no issues.

Service

They identified the problem, kept communicating with me, and were able to fix fairly promptly. They also agreed not to charge in view of the previous linked work

Service

Salesperson Karen Kensal efficiency professional and good to deal with

Service

Steve at Blue Bell was efficient and able to answer/deal with all issues including getting the check engine light issue resolved under warranty.

Service

Absolutely no complaints

Service

Always professional and helpful. Tony and team in service excellent

Service

The general customer service is good and everyone seems to be happy and helpful

Service

I have had my cars serviced at Blue Bell Crewe since 2002 and have always been very satisfied with the level of customer support and excellent communication with Tony Merenda and his staff.

Service

The service, once I could actually get it scheduled, was excellent and the service handler, Colette Player, couldn't have been more helpful, professional and polite.

Service

Excellent customer service.

Service

Dealt with a very capable, knowledgeable and trustworthy team headed by Tim Seville, Transaction Manager

Sales

SAM WAS GOOD AND HELP FULL AT DEALERSHIP

Sales

From ordering the car to delivery the service was outstanding, this made for an excellent car buying experience. We were on the verge of purchasing a new Mercedes until I spoke to David Chaplin at Bluebell Crewe from then on there was no contest.

Sales

Delivery was a couple of days over which we didn't mind but the communication and service we got from all the Crewe staff were amazing.

Sales

It was great

Sales

Perfect

Sales

Every detail dealt with courteously and with empathy. Easy parking and access.

Sales

I did not visit the showroom very often due to restrictions but when I did I was very satisfied with the service.

Sales

I've dealt with Dave Chaplin over many years and have had many cars off him snd I have always had a very good and positive experience when buying my vehicles. The communication has been excellent and I have been kept up to date with my delivery date.

Sales

Great sales person

Sales

Richard was willing to take time to discuss options with me. When he was furloughed David took over the delivery of the car. He kept me up to date with the whereabouts of the car and arranged the time and date of the delivery.

Sales

Did everything I asked for.

Sales

Very satisfied. The 5 series is an excellent car.

Sales

Even in covid times they were able to safely hand over the vehicle

Sales

I found Richard Green at BlueBell BMW a perfect gentleman looking after myself during having a problem changing my car and went over and above his position I also find it very supprised he has been furloughed I would have thought he would be missed

Sales

Great customer service from Ryan

Sales

I was kept informed throughout the process by Ryan Elliott and when I went to collect the car it was properly prepared and given pride of place on the forecourt and ready to go. The unique features on the car were fully explained and demonstrated.

Sales

Purchased a vehicle without seeing the actual product until delivery day. Major commitment based on a high level of trust in the salesperson Ryan who managed my expectations extremely well throughout the entire process