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As ever the service personnel are efficient and keep you advised how work is progressing.
No surprises and no issues.
They identified the problem, kept communicating with me, and were able to fix fairly promptly. They also agreed not to charge in view of the previous linked work
Salesperson Karen Kensal efficiency professional and good to deal with
Steve at Blue Bell was efficient and able to answer/deal with all issues including getting the check engine light issue resolved under warranty.
Absolutely no complaints
Always professional and helpful. Tony and team in service excellent
The general customer service is good and everyone seems to be happy and helpful
I have had my cars serviced at Blue Bell Crewe since 2002 and have always been very satisfied with the level of customer support and excellent communication with Tony Merenda and his staff.
The service, once I could actually get it scheduled, was excellent and the service handler, Colette Player, couldn't have been more helpful, professional and polite.
Excellent customer service.
Fantastic, went over everything with my new car
The work was completed promptly and to my satisfaction.
I have always been satisfied with the servicing at Bluebell. They do the work that needs to be done and no more. That is the reason why I travel from Liverpool to use them.
Paperwork was explained as to the brake fluid change and other service checks and what points may need attention in the future
Everything was done on time....
The staff there are first rate to deal with for a very smooth experience
No issues at all.
Service completed with no fuss. COVID sage environment excellent.
car prepared very well
Enjoyed the mechanics video that he sent, made me feel that the car was being looked after with care and importance. Staff were courteous and the whole process was a nice experience especially with the current climate.
Excellent service and advice.
A service appointment was convenient, the work carried out thoroughly and efficiently
Everything completed to satisfaction on time and in budget.
The staff are always courteous and professional. All work is undertaken to a high quality.
Efficiently done, on time, very nice people to deal with.
The repair was completed satisfactorily, on time, and the reception and waiting arrangements were safe and comfortable given the present pandemic restrictions. The repair was value for money and the health check video well presented and helpful.
Job was complete and work finished to a good standard. But on collection no one in service really knew what had been done. Also not much evidence of interior being sanitised unless it was done around the dust that was still present everywhere!
Great customer service from Ryan
I was kept informed throughout the process by Ryan Elliott and when I went to collect the car it was properly prepared and given pride of place on the forecourt and ready to go. The unique features on the car were fully explained and demonstrated.
Purchased a vehicle without seeing the actual product until delivery day. Major commitment based on a high level of trust in the salesperson Ryan who managed my expectations extremely well throughout the entire process
I bought the car without stress or complaint
Everything was explained very clearly to me. The sales executive, David, even came in on his day off to complete the details and hand the car over.
Friendly staff quick service and made thing clear and answered questions quickly
I was very impressed with Blue Bell Crewe, Greg my contact was excellent, patiently went through the new features and explained everything, and when I did have a query at collection, he responded swiftly I am very pleased
James Copestick Looked after me from the time I walked into the showroom to the day I took delivery of my new X7 Keeping me informed every step on the way EXCELLENT
Salesperson Karen was excellent
Service was very good and I felt well looked after by Ryan Elliot. Handover was good and most aspects of the car was covered.
Sales contact was excellent and everything run to agreed time schedule
Greg Bailey good personal service
Liam was our 1st point of contact and never disappointed. He had a complete knowledge of the cars for sale At all times he showed compassion for the vehicles and was compliant with our needs at what we wanted . Excellent without being pushing
I'm happy with the outcome as I got the car I wanted for the price I wanted to pay - however it was a painful experience getting to that point and not one I'm likely to repeat therefore.
Once sale was do heard nothing unless I rang to find out information.
Dave was honestly amazing. He was so helpful. He was easy to contact, he kept me updated. I cannot day enough good things about him