Have known Tony on service for many years. Good guy who is always very clear and professional in his actions and role

Overall great but had to wait over 45 minutes for the courtesy car so had to come back the following morning to drop off due to work hours.

Car repaired and valeted

Always a pleasant welcoming smile from the team, always a nice cup of coffee, always a full wash and clean. Excellent responses for any query, convenient opening times for the service centre.

Excellent service

As I said in my earlier survey, getting info on progress with the repair was a bit like pulling teeth. I got one out of three promised call-backs but had to re-call service reception to get any updates.

We had a small problem with are car and it was booked in and sorted out within a sort period. Very happy .

The staff at the bluebell Crewe branch are professional and always happy to help.

Car developed fault 2 d before due for planned service. Service dept informed at 9.15 the next day. Information did not reach anyone despite being repeated during F/U call 17.00 and at book-in 08.15 - ie poor/non-existent communication

No fuss, easy experience and very helpful

Efficient & trouble free process

Quick check in service to drop off keys, Didn't have to wait at all. Excellent.

Attended to my problem without an appointment .

Vehicle collected and delivered back home whitin few hours. Quick diagnosis of the work needed and clear communication and explanation provided over the phone. Very reasonable price for the service provided.

Again, they offered a very friendly service.

Time taken as promised.

Excellent service

Car service done to satisfaction and car cleaned!

Knowledgeable staff, helpful, good care

Always satisfied throughout the many years that I have bought cars from Blue Bell

Sarah and Tony have kept me sane through my experience and frustrations of the recurring Ad Blue System fault on my brand new unused 3 series tourer. Keeping me up to date, more than I can say for BMW emergency services who took over 27 min answerin

Didn't give five stars because my car in for an oil change with the intention of having a short wait at the Dealership, but when I got there and the key was checked I was told that the car needed a major service. I therefore had to wait for 3 hours.

Every thing went as agreed and I waited for the car spot on two hours

The time it took was as indicated so there was no unnecessary waiting and whilst waiting the salesman who sold me the car organised a test drive of the newer version of my M5.

Had an ABS fault (sensor) which they diagnosed and fixed within 36 hours. However, relatively expensive at £340

Did everything as expected

The service Team at Blue Bell Crewe were super. Much better than my previous experience with more local dealers.So much so that (even though Crewe is over 2 hours from my home) I will aim to have my Servicing work done there...

They approached the creaking problem professionally in every respect and diagnosed it as faulty door seals. Initially this replacement seemed to have eliminated the problem but the creaks have now returned ( after 2 weeks) and are as loud as ever.

I couldnt ask for anything more

Customer service 12/10! Every time

Very good

I have no complaints what so ever

The problem was identified and rectified with speed and efficiency

Blue Bell are are a warm friendly team that always do a good job.

Job completed satisfsctorily. However, it was apparent the vehicle was ready before I actually picked it up - I was waiting in the waiting area but no-one came to look for me (I had indicated I would be in the garage waiting).

Easy and friendly.

Ryan Elliot was a great help throughout the process.

As stated before, this is my 8th BMW - all bought with the help of Greg Bailey at Blue Bell.