Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

Impress with the new BMW Shadow Edition

Read

The BMW Lower Emissions Allowance.

Read

BLUE BELL SPONSORSHIP OF WYCHWOOD PARK GOLF CLUB

Read

The BMW Electric Experience 19-21 May.

Read

BMW At The Geneva International Motor Show

Read

BMW i8 Protonic Editions

Read

The New BMW 5 Series Touring, with M Performance Accessories.

Read

Sales Executive Vacancy

Read

The New BMW 4 Series Range, Now Available To Order

Read

BMW i3 Service Inclusive

Read

The Blue Bell Family Stand

Read

Blue Bell BMW boosts Alzheimer’s charity cycle ride

Read

Complaints Procedure

Read

Where Next?

Read

BMW xDRIVE.

Read

ROAD TAX CHANGES 01/04/2017

Read

What type of BMW Engine is right for you?

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Phil Brown

Head of Business
  • Years at the dealership 25
  • Years in the company
  • Years in the industry 35
  • Department New and Used
  • Hobbies Football and Golf

Mark Bailey

Sales Manager
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 4
  • Department New and Used
  • Hobbies Football and Golf

Tim Seville

Transaction Manager
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 5
  • Department Sales/Finance
  • Hobbies Socialising and Football

Laura Davies

Local Business Development Manager
  • Years at the dealership 5
  • Years in the company
  • Years in the industry 8
  • Department Corporate Sales
  • Hobbies Horses and spending time with my daughter

Richard Green

New Car Sales Executive
  • Years at the dealership 21
  • Years in the company
  • Years in the industry 23
  • Department New Sales
  • Hobbies Eating curry

Dave Chaplin

New Car Sales Executive
  • Years at the dealership 19
  • Years in the company
  • Years in the industry 31
  • Department New Sales
  • Hobbies All kind of sport

Ryan Elliott

New Car Sales Executive
  • Years at the dealership 7
  • Years in the company
  • Years in the industry 11
  • Department New Sales
  • Hobbies Cycling and poker

Elliot Brookes

Used Car Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 2
  • Department Used Sales
  • Hobbies Socialising and eating out

Greg Bailey

Used Car Sales Executive
  • Years at the dealership 8
  • Years in the company
  • Years in the industry 15
  • Department Used Sales
  • Hobbies Music and fitness

Faisal Riaz

Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 2
  • Department New and Used Sales
  • Hobbies Spending time with family

Brogan Phillips

Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 2
  • Department New Sales
  • Hobbies Socialising

James Brookes

Sales Executive
  • Years at the dealership 7
  • Years in the company
  • Years in the industry 7
  • Department New and Used Sales
  • Hobbies Football and eating out

Marshall Shipley

Sales Executive
  • Years at the dealership 3
  • Years in the company
  • Years in the industry 10
  • Department New and Used Sales
  • Hobbies Football, F1 and Touring Cars

Deryn Parker

Telephonist/Showroom Host
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 1
  • Department Reception
  • Hobbies Socialising and keeping fit

Natalie Cooper

Telephonist/Showroom Host
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 1
  • Department Reception
  • Hobbies Spending time with my family and friends

Stacey Thelwall

Telephonist/Showroom Host
  • Years at the dealership 3
  • Years in the company
  • Years in the industry 3
  • Department Reception
  • Hobbies Spending time with my family and eating cake!

John Williams

Aftersales Manager
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 27
  • Department Service and Parts
  • Hobbies Formula 1 and travelling

Rob Owen

Assistant Service Manager
  • Years at the dealership 11
  • Years in the company
  • Years in the industry 15
  • Department Service
  • Hobbies Playing football

Tony Merenda

Aftersales Executive
  • Years at the dealership 20
  • Years in the company
  • Years in the industry 27
  • Department Service
  • Hobbies Football and Italian food

Ashley Chesters

Aftersales Executive
  • Years at the dealership 2
  • Years in the company
  • Years in the industry 2
  • Department Service
  • Hobbies Playing football

Ceri Roberts

Aftersales Executive
  • Years at the dealership 0
  • Years in the company
  • Years in the industry 3
  • Department Service
  • Hobbies Planes

Lindsay Ogden

Service Booking Advisor
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 1
  • Department Reception
  • Hobbies Clay pigeon shooting

Scott Turner

Parts Manager
  • Years at the dealership 5
  • Years in the company
  • Years in the industry 9
  • Department Parts
  • Hobbies Spending time with my family

Alex Jenkinson

Parts Advisor
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 3
  • Department Parts
  • Hobbies Music and Motosport

Chris Fardoe

Parts Advisor
  • Years at the dealership 0
  • Years in the company
  • Years in the industry 4
  • Department Parts
  • Hobbies Cars

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Please see previous answer. I would say that I was offered a full valet when my car had to go back which was a nice touch.

Service

As above.

Service

efficiency and attention

Service

Collected car on the day arranged, completed service explained what done, delivered car back to my home.

Service

Blue Bell BMW always perform perfect along with support and feedback as you should expect to receive, providing feedback as to the vehicle status

Service

In and out in next to no time and I was dealt with in a most professional fashion.

Service

Very competitive prices. Great quality and customer services

Service

Car was ready when promised. Washed and cleaned, staff very curtious as usual.

Service

Blue bell Crewe is a so much better experience than Halliwell Jones Chester.

Service

Again very efficient and keeping me informed on what was happening

Service

Very helpful and well explained.

Service

They gave the service requested

Service

made a massive effort to get the car ready for when he said he would..... which meant staying there till 7.30 to look after me.

Service

As above

Service

See answer to item 1

Service

See above

Service

Kept me updated on what has happening with my car and told me exactly what was needed!

Service

As above. Car cleaned as well.

Service

Everything from booking to my car being delivered was straight forward.

Service

As above quick and efficient

Service

They arranged a courtesy car when my car was not complete

Service

The required repair was carried out and the system further checked for any additional faults.

Service

Repairs carried out to a high standard, and covered by warranty. Vehicle was clean and tidy on collection. Communication was excellent.

Service

I booked my car in for a service and a recall. I took the car into Bluebell Crewe at 8:00 am and expected it to be ready that day. The recall notice stated a 2 hours job. After 1.5 days without communication, the car was not ready and has to go back.

Service

The service was actioned promptly and everything was clearly explained to me.

Service

I paid for an hour for BMW to identify a problem. It turned out that the diagnosis was only partially correct and significantly more work was required than initially expected.

Service

Excellent

Service

As above

Service

Always satisfied and fully informed

Service

We have been going to Blue Bell Crewe for a number of years and have never had a cause for complaint.

Service

Pleasant staff and good work. I would have liked te car back the same day.

Service

Staff friendly and helpful and reception area neat and tidy.

Service

They went out of their way to overcome problems at Garage!

Service

I had an appointment for 12 o clock to pick up my car and I was kept waiting for nearly an hour before my car was ready. Additionally not all the work I requested was completed. Disappointing

Service

OVERALL THE SERVICE WAS GREAT,

Service

Friendly staff even at the crack of dawn, nothing ever seems like too much trouble

Service

Very friendly, helpful and professional staff.the I used Crewe BMW as I know I will receive the best service

Service

The person I dealt with was nice, polite and helpful

Service

Seamless and polite. Car was returned clean and ahead of schedule

Service

I had a sit and wait appointment and the service was completed as quickly as possible

Service

I have no reason why not to award this score, fully satisfied

Service

As above.

Service

I know the service team at Bluebell from my previous dealings and they know me.I always get looked after well.

Service

No reason to fault the service provided at all

Service

Amazing service team

Service

Car was not washed or vacuumed and one of the requested repairs was not carried out.

Service

Excellent staff, you know their job.

Service

Did not have to long to wait

Service

It has taken a few weeks from the point I flagged the issue with the car - some time for someone to come out to look at the car (and confirm the issue that i had raised over the phone) and then a few weeks for the part to arrive and be fitted.

Service

Much waiting but staff always positive and polite.

Service

Excelent service

Service

Customer service good, pleasant staff and reliable experience overall.

Service

Easy to deal with, only down side was that my car was returned with my lights set to manual instead of auto, had I not noticed I would have been driving without lights

Service

My car was booked in for door rubbers creaking, it did stop for a few days but started doing it again.

Service

no cause for complain whatsoever

Service

Job done, car running smoothly

Service

The service was completed in good time and staff were attentive, helpful and very pleasant.

Service

I asked for checks on tracking and brakes, both were checked for me.

Service

As above.

Service

As above

Service

staff polite, attention to detail

Service

Good customer service

Service

Prompt and reliable service. Very helpful staff.

Service

Whenever my car has been in for a service, one of the lovely perks is that it comes back having been cleaned. It had been cleaned, but the standard of cleaning was abysmal this time. Very basic clean. For the cost of a full service, I expected more.

Service

My car was serviced in a timely manner and the staff were curtiuos and helpful

Service

Faisal really looked after me and was very knowledgeable about the various car options, features, etc. Always happy to make himself available when I popped into the showroom. Great service.

Sales

Same personal are always helpful and attentive

Sales

Once again a great experience James Brookes @ blue bell Crewe understands what his customer wants and he delivers - very happy

Sales

Richard Green was fantastic from start to finish

Sales

As above

Sales

Very easy process. Helpful sales team

Sales

Ryan Elliot at Blue Bell, Crewe, I have found to be very understanding, knowledgeable and professional in selling cars to myself and my wife. The sales experience has been conducted in a courteous and considerate manner.A most satisfying experience

Sales

All members of the team were very professional.

Sales

Job done no fuss

Sales

From the first phone call & request to see Richard Green, who I knew, to having all my questions answered in a professional & friendly manner, I was very pleased. When I was presented with my new car, I had enormous satisfaction in my purchase.

Sales

Again amazing customer service from Richard, very helpful from start to finish.

Sales

Very pleased with the experience at blue bell, all staff were friendly and very knowledgeable. There was no pressure applied when buying like I have experienced previously.

Sales

Salesman attention to detail

Sales

Excellent sales service as usual from Dave Chaplin

Sales

see aboveSalesman was excellent, but when the car was delivered the keys had been left at the port

Sales

Service from the BMW centre (BlueBell Crewe) was once again excellent likewise the salesperson (James Brookes) from whom I have now bought two cars. Experience of handing previous car back to BMW Finance was less good.

Sales

The experience was very good and I was told of all the extras that I could have for my car ! They explained everything and they were very helpful!

Sales

Elliot Brookes, who dealt with me, listened very carefully to what I was looking for and I never felt he pressurising me into a sales. He patiently listened to any issues I had during the purchase of the car, and resolved them quickly.

Sales

Everything was arranged to suit my needs.

Sales

Very happy with the sales executive. Only problems ever seem to be when the prep-team get hold of the car. If I ask for the number plates to be fitted a particular way I do not expect my wishes to be over-ridden buy the technicians. Salesman aware.

Sales

Received good product information, and I believe a fair price.

Sales

Car was with me within a few days

Sales

Marshal was our initial salesman, he was extremely professional and helpful with all of our needs, he then passed us on to Paul Baker as he was going on holiday. Paul was also great, we picked up our new car 5 days later and he was fantastic with us.

Sales

Smooth transaction

Sales

The purchase and delivery was very straightforward and carried out in a very professional manner.

Sales

Efficient service and excellent communication

Sales

Everything very straightforward

Sales

Blue Bell have provided a first class service making sure the car had all the equipment I requested and with the minimum of fuss