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WE ARE HIRING AT BLUE BELL.

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COMPLIMENTARY TECHNOLOGY PACK.

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THE NEW BMW X5

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INTRODUCING… THE 8

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YOUR 68 PLATE BMW IS WAITING.

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The first-ever BMW i8 Roadster is here

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BMW Help: Recalls

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Willaston White Star Rockets football sponsorship

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BECOME PART OF OUR FAMILY.

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BMW PRICE MATCH AND 24 HOUR COURTESY CAR GUARANTEE.

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The Big Event

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BMW i8 Roadster

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Black Friday Sales Event

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The All New BMW X3 Launch

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Impress with the new BMW Shadow Edition

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BLUE BELL SPONSORSHIP OF WYCHWOOD PARK GOLF CLUB

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The BMW Electric Experience 19-21 May.

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The BMW i3 extended range

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BMW At The Geneva International Motor Show

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BMW At The Geneva International Motor Show

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BMW i8 Protonic Editions

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BMW i8 Protonic Editions

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The New BMW 5 Series Touring, with M Performance Accessories.

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The New BMW 5 Series Touring, with M Performance Accessories.

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Sales Executive Vacancy

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You Can Now Configure & Purchase Online

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The New BMW 4 Series Range, Now Available To Order

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The New BMW 4 Series Range, Now Available To Order.

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The Blue Bell Family Stand

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Blue Bell BMW boosts Alzheimer’s charity cycle ride

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Complaints Procedure

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW M140i.

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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Meet the team

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Rob Gower

Head of Business
  • Years in the industry 24
  • Department BMW
  • Hobbies Travelling, Football, Rugby, Boxing, Golf and playing guitar.

Phil Brown

General Sales Manager
  • Years in the industry 35
  • Department New and Used BMW
  • Hobbies Football and Golf

Tim Seville

Sales Manager
  • Years in the industry 5
  • Department BMW Sales
  • Hobbies Socialising and Football

Craig Gomme

Transaction Manager
  • Years in the industry 25
  • Department BMW Sales
  • Hobbies Cycling, Swimming, Holidays and Walking.

Richard Green

New BMW Sales Executive
  • Years in the industry 23
  • Department New BMW Sales
  • Hobbies Eating curry

Dave Chaplin

New BMW Sales Executive
  • Years in the industry 31
  • Department New BMW Sales
  • Hobbies All kind of sport

Ryan Elliott

New BMW Sales Executive
  • Years in the industry 11
  • Department New BMW Sales
  • Hobbies Cycling and poker

Paul Baker

BMW Sales Executive
  • Years in the industry 18
  • Department BMW Sales
  • Hobbies Dog walks, gym, weekend breaks.

James Copestick

BMW Sales Executive
  • Years in the industry 13
  • Department BMW Sales
  • Hobbies Travel, shooting, cars and internet browsing.

Elliot Brookes

Used BMW Sales Executive
  • Years in the industry 2
  • Department Used BMW Sales
  • Hobbies Socialising and eating out

Greg Bailey

Used BMW Sales Executive
  • Years in the industry 15
  • Department Used BMW Sales
  • Hobbies Music and fitness

Faisal Riaz

New and Used BMW Sales Executive
  • Years in the industry 3
  • Department New and Used BMW Sales
  • Hobbies Music, motorsport and spending time with family

Brogan Shipley

New and Used BMW Sales Executive
  • Years in the industry 5
  • Department New and Used BMW Sales
  • Hobbies Socialising

James Brookes

New and Used BMW Sales Executive
  • Years in the industry 7
  • Department New and Used BMW Sales
  • Hobbies Football and eating out

Chris Cotter

New and Used BMW Sales Executive
  • Years in the industry 2
  • Department New & Used BMW Sales
  • Hobbies Rugby, Watches, Cooking and Reading.

Claire Boulton

Telephonist / Showroom Host
  • Years in the industry 23
  • Department Reception
  • Hobbies Cooking, Reading and socialising with friends.

Shweta Varma

Telephonist / Showroom Host
  • Years in the industry 2
  • Department Reception
  • Hobbies Socialising, Holidays, spending time with her dog.

Stacey Thelwall

Telephonist/Showroom Host
  • Years in the industry 3
  • Department Reception
  • Hobbies Spending time with my family and eating cake!

Phil Hill

Aftersales Manager
  • Years in the industry 25
  • Department Service
  • Hobbies Motorsport and spending time with family.

Tony Merenda

Aftersales Executive
  • Years in the industry 27
  • Department Service
  • Hobbies Football and Italian food

Chloe Wagstaff

Aftersales Executive
  • Years in the industry 12
  • Department Service
  • Hobbies Watching West Bromich Albion, Scuba Diving and Indian Food.

Sarah Light

Aftersales Executive
  • Years in the industry 9
  • Department Service
  • Hobbies Swimming, Gym, family days out and socialising.

Scott Turner

Parts Manager
  • Years in the industry 9
  • Department Parts
  • Hobbies Spending time with my family

John Robinson

Parts Advisor
  • Years in the industry 2
  • Department Parts
  • Hobbies Swimming, Mauy Thai and hiking.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Smooth transition from dropping off car to collection

Service

Promised similar courtesy car specification when car was booked in No communication from centre about work - I had to chase Invoice stated inspection video - not received Approx one hour wait to collect vehicle after receiving call to collect

Service

I have always been happy with the service I receive at crewe

Service

Had to wait 3 weeks for courtesy car. repair carried out - BMW -

Service

They do a good job and clean the car afterwards.

Service

My reason for a less that completely satisfied experience was due to the delays caused by BMW in providing new parts and codes for the Satalite Navigation system.

Service

Blue Bell have been helpful, Phil Hill has tried to help with the extended warranty on the car, but unfortunately BMW are only offering and extra year, when the car has already had 2 clutch and flywheels in a year. So 1 extra year in not good enough.

Service

car had brake fluid change-received call to advise they had forgotten to put lid back on. No problem, but was advised that someone would visit my home before 6pm to put lid back on.I waited and no-one showed-annoying.Had to ring next day to resolve.

Service

Express service took over 3hrs ! Booked in for brake fluid change and windscreen washer bottle flush which I was told would take 2hrs. It reappeared in the parking area but was a further 45mins till my keys were returned. Car had not washed/vac.

Service

Never had any complaints in the 17 years I have been dealing with Blue Bell Crewe

Service

Orderly service and straightforward explaining.

Service

All done promptly and on time

Service

5 star as always.

Service

Front of house staff were very polite and courteous. However the valeting staff introduced swirl marks into all my cars paintwork and left several areas dirty. They actually caused light damage to my paintwork that will require paintwork correction.

Service

It was confirmed to me by the lady on reception that my car was ready for collection on Friday the 15th of March at 5pm. When I arrived at BMW Crewe I was informed by the Service Manager my car won't be ready until Saturday.

Service

Dealt with the repair efficiently.

Service

My previous car was a Renault, and I received near-faultless service from Renault for the 8-years that I ran the car. When buying a BMW I really thought I was buying in to a prestige brand. I am thus far completely underwhelmed with the BMW brand.

Service

I waited whilst the car was being serviced staff were very pleasant and helpful

Service

Friendly and professional throughout.

Service

It was a first service check and cost £300 all the checks and oil micro filter complete but would have expected a car wash included perhaps as a courtesy.

Service

The service was done in the agreed time. No fuss or mess. The reason for not scoring higher was the appalling wash and valet. To be honest the car looked better before it went in.

Service

Did the work in a reasonable time

Service

Longish wait for the service desk on collection

Service

Had to go back the following day to have valve replaced

Service

The staff are very helpful and I appreciate d the courtesy car

Service

Poor communication. Also disappointed with a £30k + bmw that sounds like a series one Land Rover.

Service

Thought the whole experience was poor - BMW I associate with a premium brand and really didn't feel that it was. We own a Mercedes and when it goes in for work it comes back pristine, fully valeted and its dropped of at house without argument.

Service

When I pointed out the suspension was repaired only 2 months ago I was told this was a new problem with the ball joints. I demanded to see the video and in fact, these were worn/ loose at the front! This was documented on the health check too.

Service

Not the standard I have come to expect from my regular Grange over Sands BMW dealer

Service

I arranged that the vehicle would be ready for 5pm, I rang reception at 4pm and was told it would still be ready at that time. When I arrived I was left waiting until after 6pm with no explanation. Service advisor was the only saving grace.

Service

The service team at Blue Bell had my car in the workshop on 3 separate occasions to try to rectify the fault, they kept me up to date with progress and the work that had been done so far to try and eliminate the issue. They did all they could.

Service

Told work being undertaken was a big job and needed car for a while...using connected app I saw my car didnt move from parking bay from 8:30-3:15 and was in the wash bay by 4:15...so not such a big a job after all

Service

I made a Fast Lane booking and arrived at 8.00 a.m. but didn't leave until after 10.30!

Service

Good communication, very efficient reception ladies :)

Service

Felt I waited too long when picking up the vehicle. Damage on returned loan car, though prior to my loan, had to be checked out with other staff as not documented, plus my car not parked at front

Service

Didn't do much to cut the costs and give some refund.

Service

I was very disappointed to see that on the service history I was given an Amber OK and on each element of the service is clearly stated 1,900 miles over due!! This apparently cannot be removed and in my opinion de-values the future value.

Service

Some one needs to call me to discuss this.

Service

i found the whole experience massively unsatisfactory, stressful and a waste of my time with staff who seemed ineffecient and who did not communicate with me nor did they seem to with other branches

Service

Explained work undertaken on my car in detail.

Service

Had problem with buckled wheel ordered new wheel made another trip for refit wrong size ordered had a totally wasted journey plus trying to charge exorbitant rate which really meant changing the tyre over now have to go again for refit

Service

Quote and hour and a half to complete the service and they were right on time.

Service

Good set

Service

Meeting all my requirements and very helpful

Service

I suspect they might have done more but within the framework they work to, they did what they could. The work was completed well once the part arrived.

Service

Information regarding my car service not properly communicated

Service

Completely dissatisfied as I was made to wait for so long and at first I was showed the scratch I know about at the end the man said I brought my car like that after he went to my car several times but no answer was given to me after after I asked ag

Service

Arrived to collect my car...2 people in service with eight waiting and 10 sales guys with no-one waiting...balance is completely wrong...feel sorry for the guys in service...waited 20 minutes

Service

It should not be expected to be placed in awkward situations due to poor attention to detail.

Service

Did what they said they would do and more.

Service

Car was picked up from home! They rang to say it had arrived and on site ! I thought that was very good!

Service

See above answer, have called since and told I would receive a call back....still no call back.

Service

Proactive and efficient although screenwash topped up with water only and froze as soon as used. Had to stop immediately as this was on a country road in the dark.

Service

Blue Bell always do a thorough job and picking up and returning the car to me was very convenient.

Service

Failed to fix the fault

Service

Liars

Service

Had to wait nearly 25 mins when dropping off due to some

Service

Excellent staff

Sales

Seemed to be a lot of pressure to agree the purchase but there's no urgency once the order has been placed and very disappointed that my money has not been returned to me.

Sales

Purchased from the dealer before and happy with the experience

Sales

A one serving !!! car was there ready for

Sales

Excellent customer service. Smooth process overall.

Sales

Very good

Sales

They did a good job

Sales

exceptional until handover! Chris was brilliant pre handover, but then lacked the final finishing wow factor. Handover in wet car park, no real presentation done. No BMW key-fobs, No digital key, I've visited sister dealership speaking to BMW genius.

Sales

As mentioned, first class service, quick turn around on my order and the car was pristine. James Brookes was phenomenal.

Sales

always happy with dealing with Crewe BMW.

Sales

Service given was just what I expected from Ryan Elliot

Sales

Good product knowledge. Communication between sales executive and customer

Sales

Great from start to finish! The update emails were helpful

Sales

gave good advice

Sales

Very helpful and friendly staff

Sales

Good communication and sales person give good clear and personal instructions on how to drivevehicle

Sales

Richard Green the sales adviser was very helpful and worked with me to secure the right car

Sales

Pleasant, sales negotiator - patient, polite and not pushy. I had plenty of time to evaluate my options beforehand

Sales

We have dealt with Blue bell for several years and Richard in particular has always been extremely helpful